Terms, Conditions & Policies

Terms and Conditions

Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, errors can occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that Centred Pro may alter the information on its web site from time to time. Centred Pro shall have no liability arising from the use by any party of the information on this web site. Centred Pro does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. Centred Pro exclude all liability for contamination or damage caused by any virus or

electronic transmission.

Initial Discovery Coaching Session

  • There is no obligation to commit to a programme of coaching sessions upon completion of the initial discovery session. 

  • An initial discovery session is created to determine if the Coach (Centred Pro) and the Client are a good match to
    work together.

  • Once a discovery coaching session is complete the Client and Centred Pro will exchange verbal and/or email agreement to proceed

  • Cancellation to discontinue coaching sessions with Centred Pro can be submitted verbally but will need to be confirmed in writing and formally acknowledged by Centred Pro in a return email to take affect. 

 

Return / Refund Policy

  • Any coaching sessions previously paid for that are unused upon cancellation will be refunded within 21 days of the agreed cancellation

  • Cancellations of coaching sessions cancelled up to 48 hours prior to the coaching appointment will be refunded in full should a mutually agreeable alternative date not be found.

  • Cancellations of coaching cancelled with 48 hours are subject to a 50% cancellation fee including any reasonable expenses incurred. E.g. Travel and accommodation to visit the client

 

Payment Methods

All of our transactions are completed by direct bank transfer unless indicated otherwise.

Privacy & Security Policy

Thank you for visiting the Centred Pro website. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: The privacy practices set forth in this privacy policy are for Centred Pro only. There are no third party websites linked to Centred Pro. Centred Pro is not responsible for how data or information is treated/handled by any third party web site that is linked to or from our site.

Collection of Information 

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfil you specific request only. Specifically, to make contact with Centred Pro to share your interest in Centred Pro services. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

 

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the Site. Cookies can also help customise the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.

Disclaimer and Philosophy

We aim to set realistic and achievable goals for our clients. These can vary as can results. Results are influenced by client practice, effort and dedication. We give clients frequent opportunities to offer us feedback so we can adjust programmes accordingly should they not be what the client is looking for. We prefer feedback in this way rather than complaints afterwards. We use the word 'practice' in 2 ways. A practice being something we can put into action (verb) and a practice that becomes a way of life. (Noun). We believe clients prosper more from our work when the practice becomes a way of life.